Additional Freight Charges: Special delivery requests including split shipments, inside delivery, etc. are at cost and invoiced in addition to original invoice.
Backorders: Unavailable product will be backordered unless noted to “ship complete” at time of purchase order or order placed online. Backorders ship when all product is available at original order freight terms. Freight and pricing apply to original order only. Add-ons to backorders are priced and freight charged as a new order.
Overrun/Underrun: Custom orders subject to 10% overrun/underrun.
Paper stock variation: Paper roll stock can vary as it runs on different machines at different mills. This can cause varying color, basis weight and texture.
Tolerances: All bag dimensions are subject to a 1/8” width tolerance and 1/4” length tolerance.
Art Charges: Any additions, deletions, or changes to artwork will be charged at cost. An estimate will be provided and must be approved before any art changes will be made.
Proofs: We send proofs on all orders with new or revised art. One set of proofs is included at no charge. Additional proofs or drawdowns resulting from customer modifications will be billed at a cost of $40.00/proof.
GBM is happy to provide proofs during the quoting stage. Any canceled purchase orders or speculative work not resulting in an order within 60 days will be billed at costs listed above.
Proof Approval: All proofs must be signed and returned before lead time can begin. No credits or returns will be allowed for any component in accordance with the approved proofs.
Lead-Time: Lead-times are approximate and begin when art and ink have been approved. Changes after approvals may incur additional charges/delays.